SNC KHODJA ET CIE

Company with share capital of 20,000,000.00 DA

Address: Rue du 17 October 1961, Seddouk center 06011, Bejaia - Algeria

Phone number +21334890515 - Fax: +21334890517

Email address: khodja@outlook.com

General conditions of sale of products sold on www.blady-olive-oil.com

Last updated date: 12/10/2021

Article 1: object

These conditions govern the sales olive oil and local products manufactured and packaged by the company SNC KHODJA ET CIE under the trade mark “Blady” located in Seddouk center 06011, Bejaia - Algeria.

Article 2 - Price

The prices of our products are indicated in dinars and in currency all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than Algeria, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of SNC KHODJA ET CIE. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.

All orders regardless of their origin are payable in dinars, dollars or euros.

SNC KHODJA ET CIE reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.

The products remain the property of SNC KHODJA ET CIE until full payment of the price.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 - Orders

You can order:

•       On the Internet: www.blady-olive-oil.com
•       By phone at +21334890515 (opening time to the public)

The contractual information is presented in English, French, Arabic and will be the subject of a confirmation at the latest at the time of the validation of your order.

SNC KHODJA ET CIE reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order. received.

Article 4 - Confirmation of your order

Any order appearing on the website www.blady-olive-oil implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation.

All the data provided and the recorded confirmation will constitute proof of the transaction.

You declare to have perfect knowledge of it.

The order confirmation will be worth signature and acceptance of the operations carried out.

A summary of your order information and these General Conditions will be sent to you via the order confirmation e-mail address.

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price.

The payment of your purchases is made by transfer, by credit card thanks to the secure system and in cash on delivery.

The card is only debited when the order is shipped. In the event of split deliveries, only the products shipped are debited.

Article 6 - withdrawal

In accordance with the provisions of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or pay a penalty.

Returns are to be made in their original condition and complete (packaging, accessories, instructions) and the costs are free. In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

In the event of exercise of the right of withdrawal, SNC KHODJA ET CIE will reimburse the sums paid, within 14 days of notification of your request and via the same means of payment as that used when ordering.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of the Consumer Code, the right of withdrawal does not apply to:

•       The provision of services fully performed before the end of the withdrawal period and whose performance has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.
•       The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period.
•       The supply of goods made to the consumer's specifications or clearly personalized.
•       The supply of goods liable to deteriorate or expire rapidly.
•        The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
•       The supply of goods which, after having been delivered and by their nature, are inseparably mixed with other articles;
•       The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
•       The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
•       The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
•       Transactions concluded during a public auction.
•       The supply of digital content not supplied on a physical medium, the execution of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.
• Article 7- Availability

Our products are offered as long as they are visible on the site www.blady-olive-oil.com and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers.

In case of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

In addition, the website www.blady-olive-oil is not intended to sell its products in large quantities. Consequently, SNC KHODJA ET CIE reserves the right to refuse orders for 50 identical items.

Article 8 - Delivery

The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page.

In the event of a delay in shipping, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you.

In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in the Consumer Code. If in the meantime you receive the product, we will reimburse it and pay the shipping costs under the conditions of the Consumer Code.

In the event of deliveries by a carrier, SNC KHODJA ET CIE cannot be held responsible for late delivery due exclusively to unavailability of the customer after several appointment proposals.

Article 9 - major force

The responsibility of the company SNC KHODJA ET CIE cannot be implemented if the non-performance or the delay in the performance of one of its obligations described in these general conditions of sale results from a case of force. major. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of the Civil Code.

Article 10 - Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.

All complaints, requests for exchange or refund must be made by email, telephone or post within 30 days of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the invoiced price and the return costs will be reimbursed to you on presentation of the supporting documents.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 11 - Liability

The products offered comply with the Algerian legislation in force. The responsibility of the company SNC KHODJA ET CIE cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.

Furthermore, SNC KHODJA ET CIE cannot be held liable for damage resulting from improper use of the product purchased.

Finally, SNC KHODJA ET CIE cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a breakdown.

Article 12 - Applicable law in the event of disputes

The language of this contract is English, French and Arabic. These conditions of sale are subject to Algerian law. In the event of a dispute, the Algerian courts will have sole jurisdiction.

Article 13 - Intellectual property

All elements of the www.blady-olive-oli.com site, are and remain the intellectual and exclusive property of SNC KHODJA ET CIE. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of SNC KHODJA ET CIE.

Article 14 - Personal data

SNC KHODJA ET CIE reserves the right to collect nominative information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information we send you.

They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations.

The computerized registers of SNC KHODJA ET CIE will be considered by all the parties concerned as proof of communications, orders, payments and transactions between the parties.

In accordance with the law, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

Article 15 - Archiving / Proof

SNC KHODJA ET CIE will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of the Civil Code.

This article was updated on 01/10/2021.